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Pop-up and market stall feedback

A QR-code form for market stalls and pop-ups: how people found you, why some didn't buy, and a code to shop online.

When to send itOn market day, from a table card on the stall, for buyers and browsers alike.

Free plan, no card needed. “Fit it to my business” rewrites the wording with AI for your brand.

The survey

Thanks for visiting our stall

  1. 1How did you come across our stall? · RequiredWalking past · I follow you online · A friend told me · The market or event listing · Something elseMultiple choice
  2. 2Did you buy something today? · RequiredYes · Not today · Not yet, I'll buy onlineMultiple choice
  3. 3What stopped you buying today?Pick any that apply.The price · Didn't find what I wanted · The size, colour or flavour I wanted wasn't there · Couldn't pay the way I wanted · Just browsing · Something elseShown only when question 2 isn’t “Yes”Checkboxes
  4. 4How would you rate your visit to our stall? · RequiredStars · 1–5
  5. 5What would you like us to bring next time?Short text

Suggested coupon

Suggested couponThanks for stopping by. Use this code for 10% off on our website.One shared codeValid on our website for 30 days. One use per customer. Can't be combined with other offers.

Moves market visitors to your online shop. A shared code is fine because anyone at the stall can scan the QR code, and the discount only works on your own site.

Where to send it

  • QR code on the stallPrint the table card from the Print tent page and stand it on your stall, or print the QR code from the Share dialog and tape it to the counter.

When to send it

On market day, at the stall. Stand the printed table card next to your card reader or display, where people wait while you wrap their purchase. Browsers who don't buy can scan it too, and their answers are often the most revealing. Mention the online code as you hand over a bag: scan this and you'll get 10% off on our website.

Why these questions

The first question asks how people came across your stall: walking past, following you online, a friend, or the market's own listing. Over several markets that tells you whether a pitch earns its fee through passing trade, or whether your own followers would have found you anywhere.

Next, did they buy something today? Anyone who didn't sees a short checklist of what stopped them: price, not finding what they wanted, the size, colour or flavour they wanted not being there, not being able to pay the way they wanted, or just browsing. Stallholders rarely hear these reasons, because people who don't buy simply walk on to the next stall.

Everyone then rates their visit on a five-star scale, and the last question asks what they'd like you to bring next time. Requests for a product you left at home, or a smaller size for gifting, are easy wins for the next market.

The coupon

A shared code makes sense here. The point of a stall is often to meet people who go on to buy online, and 10% off your website gives every visitor a reason to take that step. One code for everyone is fine, because the QR code is open to anyone walking past and the discount only applies on your own site. Visitors receive it on finishing, whether they bought something or not.

To see which online orders came from which market, change the code in your rewards before each market day. Your shop's discount report then shows the orders each market brought in.

What to do with the answers

After each market, note the stall rating and the top reason people didn't buy next to your takings for the day. Plenty of browsers with "price" at the top suggests a smaller, cheaper line for markets. If "I follow you online" grows over time, your posts announcing market days are working.

To learn more about the people who then buy online, the who are our customers template is a good next step, and where did you hear about us covers attribution on your own checkout.